Returns are accepted within 30 days of purchase. The item(s) must be unused and in resalable condition.
Shipping fees cannot be refunded.
A $3.50 restocking fee is charged for each returned item.
If you'd like to return an item, you must send an email to firstname.lastname@example.org
requesting instructions on how to return an item(s) in your order.
Unfortunately, we cannot process exchanges for returned items. Instead, return the unwanted item for a refund according to the above requirements and then make a new purchase for the desired item.
Refunds are processed when the returned item is accepted back into the fulfillment warehouse and our inventory.
It typically takes 7-10 business days for a refund to appear on a billing statement, but may take up to the next billing cycle. The time varies according to the rules of your credit card provider.